Last updated: 29 August 2026
These Terms and Conditions (“Terms”) govern your use of this website operated by Masi Jewellers (“we”, “us”, “our”) and any enquiry, purchase or interaction you make with us through this website, in-store, over phone or via WhatsApp. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
Masi Jewellers is a jewellery business located at NK Building, W Car St, Tharamangalam, Tamil Nadu 636502. You may contact us at +91 96002 51124 or info@masijewellers.com.
This website is provided for informational purposes, including to showcase our jewellery collections, display indicative gold and silver rates, and allow you to make enquiries. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this website by, any third party.
The gold and silver rates displayed on this website are indicative and updated periodically by us. They are provided for general reference only and may vary from the actual billing rate at the time of purchase, which will be confirmed at our showroom. We do not guarantee that the displayed rate is real-time or free from error, and reserve the right to correct any rate displayed in error.
We make reasonable efforts to ensure that product images, descriptions and details shown on this website are accurate. However, slight variations in colour, design, weight or finish may occur due to the handcrafted nature of jewellery and photography/display limitations. All our gold and silver jewellery is offered in accordance with applicable Bureau of Indian Standards (BIS) hallmarking requirements, where applicable.
Enquiries made through this website (including via WhatsApp) do not constitute a confirmed order. Orders, purchases, pricing, making charges, exchange and buy-back terms are finalised only at our showroom or through direct confirmation with our staff, and are subject to a separate invoice/bill issued in accordance with applicable Indian tax laws, including the Central Goods and Services Tax Act, 2017 and applicable state GST laws.
We are committed to fair and transparent business practices in accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, to the extent applicable to our business. Customers have the right to seek redressal through the appropriate consumer forum or authority in India for any grievance relating to goods or services provided by us.
All content on this website, including but not limited to the Masi Jewellers name, logo, product photographs, text and design, is the property of Masi Jewellers or its licensors and is protected under applicable Indian intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999. You may not reproduce, copy, distribute or use any content from this website for commercial purposes without our prior written consent.
To the maximum extent permitted under applicable Indian law, Masi Jewellers shall not be liable for any indirect, incidental or consequential loss or damage arising from your use of this website, including reliance on any gold/silver rate or product information displayed, except where such liability cannot be excluded under the Consumer Protection Act, 2019 or other mandatory law.
This website may contain links to third-party services such as Google Maps, WhatsApp and social media platforms. We are not responsible for the content, accuracy or practices of any third-party website or service linked from this website.
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the competent courts at Salem, Tamil Nadu, India.
We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date, and your continued use of this website after such changes constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact us at:
Masi Jewellers
NK Building, W Car St, Tharamangalam, Tamil Nadu 636502
Phone: +91 96002 51124
Email: info@masijewellers.com